Store Policies

Ordering Online with us is safe and secure! Our website is served to you from a securely encrypted server and our identity is validated (as can be seen with the lock/security icon in the brower). We encourage you to feel comfortable using your credit card to conduct commerce on our site.

We also offer:
Contact me for my credit card information
Bill Me (for Fortune 500 companies, schools, government & Austin TX organizations)

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods and inform us within seven days of your receipt of the goods, we will arrange to collect them (the whole order) and give a full refund. Or we will exchange items if they are faulty on delivery to you and we are notified within 10 days of the customers receipt of the product. All products to be returned must be carefully repackaged in their original packing.

Delivery Information

Delivery charges are calculated on a per-product basis. You will be notified of delivery charges before items ship.


Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.


If we should receive a complaint about any part of our service, by phone, e-mail or letter,then it will be dealt with promptly (we will reply within 5 working days). It will then be dealt with confidentially, and effectively.